Once it has uninstalled turn the computer totally off and than restart the computer. Once done, go back to the list of programs and look for PANTECH UML175 Driver. It will guide you through the uninstallation process. Once removed, go to Control Panel > Programs and Features and look for VZ Access Manger. Go to Control Panel>Software>Add/Removeįirst of all remove the modem. Security bar and see what antivirus program it shows. Go to Control Panel>System Security>Action Center, Drop down the This is often the "trouble maker" when the computer doesn't recognize the modem or will not connect. The only option is upgrade to a 4G compatible modem like the UML290.ĥ) Check for an outdated Antivirus and remove it. Sometimes it works and other times it doesn't. Usually in a case like this you can connect but it is really spotty. Red - Connected to PC but has no service.Ĥ) Are you sure you have 3G service in your area? Verizon is slowly pushing 4G into some areas and terminating the 3G. Solid Blue - Connected to PC and is connected to network No light - device has no power or has gone bad Restart it and than try again.Ģ) How many bars of signal does VZ access manager show?ģ) What colour is the light on the side of the modem? The colour codes are: We or the computer original equipment manufacturer (OEM) may not provide technical support for some or all issues that could arise from the usage of this generic version of software drivers.Steps to troubleshooting the UM175 Verizon USB Modem.ġ) Unplug the modem from the computer and turn the computer TOTALLY off. To avoid any potential installation incompatibilities on your OEM system, We recommend that you check with your OEM and use the software provided via your system manufacturer. However, computer original equipment manufacturers (OEMs) may have altered the features, incorporated customizations, or made other changes to the software or software packaging they provide. The software drivers provided on this page are generic versions and can be used for general purposes. Hewlett-Packard - HP Pavilion dv6 Notebook PC Hewlett-Packard - HP Compaq dc7900 Small Form Factor This download is valid for the product(s) listed below: The following operating system has used this driver:
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